← Fixes

My custom domain does not open my page

If your custom domain does not open your page, the DNS records are likely missing, wrong or not live yet. Compare them with More.You, then wait up to 48 hours.

Needs Pro or PremiumChecked 11 November 2026

Most likely cause

The DNS records are not at your registrar yet. Or they differ from the values in More.You.

DNS changes usually take effect within 48 hours. Sometimes they take up to 72 hours. The time depends on your domain host.

Steps

  1. Sign in to More.You and find the DNS records for your domain.
  2. Sign in to your registrar and open the DNS settings for your domain.
  3. Compare each record with More.You, character by character.
  4. Correct any difference and save the changes.
  5. Wait up to 48 hours after your last change.
  6. Type the domain exactly as you added it in More.You, with or without www.

While you wait

Custom domains are on Pro and Premium. Check that your account is on one of these plans.

Your page still opens at its more.you address. Share that address while you wait.

If the domain still does not open after 72 hours, email hello@more.you. Add your domain name and your page address.

Questions about this

Do I need to buy an HTTPS certificate?

No. More.You issues and renews the certificate for connected domains.

Feature page: Custom domains

Open the feature page

Related guides

Sources

  • knowledge.workspace.google.com/admin/support/troubleshooting/how-changes-propagate-to-google-services, checked 11 November 2026

Help from the More.You team

Add these three details to your email, so the team can find your page the first time.

Email hello@more.youContact page

Put this in your message

  • Your page address, like more.you/yourname
  • The email address on your account
  • What you did, what you expected and what happened

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