Online shop
Delivery and returns
The two questions every shop gets, answered above the products.
How long does delivery take?3 to 5 days in the EU.
Can I return an item?
FAQ in your bio
Answer the same DM questions once, on your page
Add an FAQ block with the questions people send you every day: shipping, sizes, prices, where you are. Visitors find the answer before they write to you.
Pine and WickHand-poured soy candles. We ship across the EU.Do you ship to my country?We ship to every EU country in 3 to 5 days.
Are the candles vegan?
Can I order for a wedding?
Fig and cedar candle€26Shop
Wholesale enquiries
more.you/pineandwick
A visitor's path from question to answer
An FAQ on your link in bio answers the questions people would otherwise send you in DMs. On More.You, the FAQ block lists each question with its answer. AI assistants can read the same questions and answers on your page.
- 01
The comment
Someone asks under your post if you ship to Austria. Your caption already says: "Shipping details in my bio."
pineandwick Fig and cedar is back. Shipping details in my bio.
- 02
Your profile
They tap more.you/pineandwick instead of waiting for your reply.
Pine and WickHand-poured soy candles. We ship across the EU.more.you/pineandwick - 03
The FAQ block
They open the shipping question and read the answer, with the delivery time.
Do you ship to my country?We ship to every EU country in 3 to 5 days.Are the candles vegan? - 04
The product
The candle sits under the answer. One tap opens it in your store.
Fig and cedar candle€26Shop
Ways to use an FAQ block
Use it for any question you answer every week.
Photographer
Prices and travel
What a session costs and how far you travel, so the first message is a booking request.
How much is a family session?From €180 for one hour.
Do you travel for shoots?
Creator
Gear and brand work
The camera you use and how brands contact you, answered once instead of in every comment thread.
What camera do you use?A Sony a6400 with a 35 mm lens.
How can brands contact you?
Your FAQ page in three steps
- 01
Claim your name
Type the name you want after more.you/ and create your free account.
- 02
List the questions
Read your DMs and comments from the last month. List the questions you answer every week.
- 03
Add an FAQ block
Add each question with a short answer of two sentences or fewer. Put the block next to the thing it is about, such as your products or your bookings.
AI assistants can read your answers
AI assistants can read every question in your FAQ block. When someone asks an AI assistant whether you ship to their country, it can read your own answer.
What an AI assistant reads here
- name
- Pine and Wick
- about
- hand-poured soy candles, ships across the EU
- faq
- Ships to every EU country, 3 to 5 days
- products
- Fig and cedar candle (€26)
Tips for an FAQ on your bio page
Use the words people use
Write each question the way it arrives in your DMs. Write "Do you ship to Austria?", not "International delivery policy".
Answer in two sentences
People read the answer on a phone, between other apps. Two short sentences cover most questions. For the rest, add a link block to a longer page under the FAQ.
Put the FAQ next to what it is about
Shipping questions above the products. Price questions next to the bookings. The answer sits where the doubt starts.
Reply with the link
When the question still arrives in a DM, answer it and add your more.you link. The next time, that person reads the page first.
Questions about FAQ blocks
How do I add an FAQ to my link in bio?
Add an FAQ block to your More.You page and type each question with its answer. Put your more.you link in your bio. Visitors tap a question to open its answer.
How many questions should I add?
Start with the three to six questions you answer every week. A short list is easy to read on a phone. Add more when new questions arrive.
Do AI assistants read my FAQ?
AI assistants and search engines that read your page get each question with your answer. You type each answer once, in your FAQ block.
Can I have an FAQ and products on one page?
Yes. Put the FAQ block above or below your product blocks and drag them into the order you want. Visitors read the answer and tap the product in the same place.
Is the FAQ block free?
Yes. The FAQ block is on the Free plan with every other block type. One page is free forever, with no card.
Answer this week's DM questions on your page
Add an FAQ block with the questions you answer every week, then reply to the next DM with your link.
